Privacy policy

Privacy Policy

Last updated: July 7, 2025

MOZIKO ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any way. The Services are powered by Shopify, which provides our eCommerce infrastructure.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect personal information that can identify you directly or indirectly, including:

  • Contact Details: name, email, phone number, billing and shipping address

  • Payment Information: card details and transaction records (processed securely via Shopify)

  • Account Details: username, password, preferences, and order history

  • Communications: support inquiries, emails, or messages

  • Device & Usage Data: IP address, browser type, device identifiers, and site behavior

  • Shopping Activity: viewed products, cart contents, wishlists, purchases, returns

2. How We Collect Information

We gather personal information through:

  • Direct input (e.g. account creation, order placement, customer support)

  • Automated technologies (e.g. cookies, tracking pixels)

  • Third-party services (e.g. payment processors, logistics providers)

  • Shopify infrastructure and enhanced analytics

3. How We Use Your Information

We may use your data to:

  • Fulfill and manage purchases, returns, and deliveries

  • Operate and personalize your user experience on our website

  • Provide customer service and technical support

  • Send order updates, promotional communications (if opted-in), and service notices

  • Detect and prevent fraud, abuse, or security incidents

  • Comply with legal obligations and resolve disputes

4. Disclosure of Personal Information

We may disclose your personal information to the following:

  • Shopify (our eCommerce platform)

  • Service Providers: shipping, analytics, hosting, marketing, and customer support

  • Legal Authorities: when required by law or valid legal process

  • Business Transfers: in the event of a merger, acquisition, or sale

  • Advertising Partners: if consented to, for personalized ads

We do not sell your personal information.

5. Data Sharing with Shopify

Shopify hosts our store and collects data to help power, secure, and improve the Services. Shopify may use your data in aggregated or individual form to support analytics and advertising. To learn more about how Shopify processes your data, visit:
https://privacy.shopify.com/en

6. Security & Data Retention

We implement reasonable safeguards to protect your information, but no method of transmission over the internet is 100% secure.

We retain personal information for as long as necessary to:

  • Fulfill your orders

  • Provide support

  • Meet legal obligations

  • Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

  • Access or receive a copy of your personal data

  • Correct inaccurate information

  • Request deletion of your personal data

  • Withdraw marketing consent

  • Object to or restrict processing in certain cases

  • Lodge a complaint with your local data protection authority

To exercise any of your rights, please contact us at hello@moziko.co.il

8. Children’s Privacy

Our services are not intended for children under the age of majority. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information, please contact us to have it deleted.

9. International Transfers

If you are located outside Israel, please be aware that your data may be transferred to and processed in other countries. Where applicable, we use recognized legal mechanisms such as Standard Contractual Clauses to safeguard international transfers.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy periodically. If changes are significant, we will provide notice in accordance with legal requirements.

The latest version will always be available at: [moziko.co.il/privacy-policy]

12. Contact Us

For any privacy-related inquiries or to exercise your rights, contact:

MOZIKO
hello@moziko.co.il